Principal place of business: 43 Pickering Street, Newton Park, PE (herein referred to as “THE COMPANY”)
THE COMPANY, its subsidiaries, and affiliates (collectively “THE COMPANY”, “us”, “we”) understand the value of your personal information and the importance of protecting any and all personal information gathered by THE COMPANY.
This document describes how THE COMPANY collects & uses your personal information, who we share it with and your choices and rights with regards to your personal information.
The above mentioned applies to any information we collect from you in person or from a digital environment during any interaction, including our website, social media sites or mobile services, in writing or orally, and for any valid or lawful reason.
THE COMPANY is subject to the Protection of Personal Information Act, No.4 of 2013 (“POPIA”), of which the provisions came into effect on 1 July 2020. All public & private entities have until 1 July 2021 to ensure that they are fully compliant.
According to “POPIA”, personal information is defined as any information relating to an identifiable, living, natural person and where applicable, an identifiable, existing juristic person, including, but not limited to:
national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well- being, disability, religion, conscience, belief, culture, language and birth of the person;
Depending on how you interact with us, personal information we collect may include but is not limited to:
We may also collect other information that does not identify you personally, but that we might require with regards to delivering the security service. The above-mentioned might include but is not limited to, geographic location and home language. Should we link this information to your personal information, all of the above will be treated as personal information.
Information is gathered along with the completion of a quotation or proposal and the service agreement in respect of the services delivered by THE COMPANY, by our marketing team, risk consultants, technicians, central station operators and security staff.
All of the above information is used to enable us to deliver the security service and in particular the information is used in our central station and/or our armed reaction services and/or our technical department and/or our administration staff.
We may use your personal information for any and all of the following:
We engage in these activities to manage our contractual relationship with you, to comply with our legal obligations or for our legitimate business purposes:
We engage in these activities to manage our contractual relationship with you and to comply with legal requirements.
As a data subject, you have the right to have your personal information processed in accordance with the conditions for the lawful processing of personal information as referred to in Chapter 3 of POPIA, including the right,
All references to sections above are to sections in POPIA.
THE COMPANY is committed to protecting all personal information in their possession from an accidental or unlawful destruction, damage, loss or unauthorised access.
THE COMPANY will ensure reasonable, appropriate, physical, administrative, and technical preventative measures to ensure the safety and security of any and all personal information.
In the event that you unsubscribe from receiving marketing material, please note that we may still send you administrative communication as part of our ongoing agreement and as needed.
THE COMPANY may send you communication with regards to direct marketing in the event of news, events and accolades. Should you wish to no longer receive marketing communications from THE COMPANY via email, SMS or phone, you are at liberty to opt-out of receiving such information from us at any time and manage your communication preferences.
THE COMPANY will retain your personal information for as long as needed to fulfil the purpose for which it was originally collected unless a longer retention period is required to comply with legal obligations, resolve disputes, protect our assets or enforce agreements.
The criteria we use to determine retention periods include whether:
The Information Officer
E-mail address: firstname.lastname@example.org